Terms of Service
Last Updated: May 12, 2026
Welcome to Agentworks! These Terms of Service ("Terms") govern your access to and use of the Agentworks platform, website, and associated services (collectively, the "Service").
The Service is owned and operated by RSV INTELLIWAVE PRIVATE LIMITED ("Company", "we", "us", or "our"). By accessing or using the Service, you ("User", "Client", or "you") agree to be bound by these Terms.
01Description of Service
Agentworks is a cloud-based, AI-driven operating system designed to automate business workflows, data entry, auditing, and inventory tracking for enterprises. The Service utilizes third-party messaging platforms (primarily WhatsApp) to deploy "digital employees" that integrate with your existing ERP or accounting systems.
02Account Usage
Eligibility: You must be a legally recognized business entity to use our Service.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and third-party integrations.
Authorized Users: You are responsible for the actions of any employees or agents who access the Service on your behalf.
03Pricing & Billing
Services are provided on a monthly subscription basis, billed in advance. Subscriptions renew automatically at the end of each billing period unless cancelled in writing prior to the renewal date. Payments are processed securely via our payment gateway partners, including Razorpay and Stripe, Inc. All prices are exclusive of applicable taxes like GST.
04Cancellation & Refund Policy
Cancellation
You may cancel your use of the Service at any time by providing written notice. Integrations and AI agents will be deactivated upon the conclusion of the current billing cycle.
Refunds
Payments made for subscription periods already commenced are generally non-refundable, as resources are allocated upon the start of the billing cycle.
Disputed Charges
Contact us within 15 days of the invoice date. Verified errors will be credited back within 7-10 business days.
05Intellectual Property
All Agentworks assets, AI models, and branding are the exclusive property of RSV INTELLIWAVE. You are granted a limited internal license.
06Limitation of Liability
RSV INTELLIWAVE shall not be liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for the Service in the preceding three months.
07Governing Law
These Terms are governed by Indian law. Disputes are subject to the exclusive jurisdiction of the courts in India. Notwithstanding the above, Agentworks acknowledges that customers in the United States may be entitled to certain rights under applicable US state and federal consumer protection laws.
Contact Us
For any questions, concerns, or billing inquiries, please contact us:
Legal Entity
RSV INTELLIWAVE PRIVATE LIMITED
rabnoor.singh@getagentworks.com
Phone
+91-7011151436
Registered Address
BPTP Park 81, Sector 81 Faridabad - 121006