Privacy Policy
Last Updated: May 12, 2026
RSV INTELLIWAVE PRIVATE LIMITED (operating as "Agentworks," "we," "us," or "our") respects your privacy and is committed to protecting your personal and corporate data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.getagentworks.com/) and use our AI-driven software platform.
01Information We Collect
To provide our Services to manufacturing, CPG, and B2B enterprises, we collect the following types of information:
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Account Information: Name, email address, phone number, company name, and job title when you book a demo, request an ROI calculation, or register for an account.
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Operational Data: Information transmitted through WhatsApp or other integrated interfaces by your staff. This includes text messages, voice notes, images, PDFs, and CAD drawings.
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ERP/System Data: Data synced to and from your existing enterprise systems (e.g., Tally, SAP) to facilitate automated entries and reconciliations.
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Financial Information: Billing details necessary to process payments securely via our payment gateway partners, including Razorpay and Stripe, Inc.
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Usage Data: Technical data such as IP addresses, browser types, and usage patterns on our website and platform.
02How We Use Your Information
Service Delivery
To parse unstructured inputs using our AI agents and convert them into structured entries for your ERP systems.
Communication
To respond to inquiries, send system alerts (e.g., Watchdog Notifications), and provide support.
Billing & Payments
To process international and domestic transactions via our payment gateway partners, including Razorpay and Stripe, Inc.
Improvement
To monitor platform performance and refine AI accuracy. Corporate data is strictly segregated.
03Information Sharing
We do not sell your personal or corporate data. We may share your information only with trusted service providers (AWS, Google Cloud, Razorpay, Stripe, Inc., Meta), for legal compliance, or during business transfers.
04Data Security
We implement bank-grade security measures to protect your data. All data transmitted between your team (via WhatsApp), Agentworks, and your ERP is encrypted end-to-end. We maintain strict access controls to ensure your data remains under your exclusive control.
05CCPA Disclosure (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. Agentworks acknowledges and respects these rights, including the right to know what personal information is collected, the right to request deletion of personal information, and the right to non-discrimination for exercising these privacy rights. We do not sell personal information as defined by the CCPA.
Data Retention
Retained only as long as necessary for services or legal obligations.
Third-Party Links
Not responsible for privacy practices of external sites linked on our platform.
Policy Changes
Significant updates will be notified via this page with a new 'Last Updated' date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Legal Entity
RSV INTELLIWAVE PRIVATE LIMITED
rabnoor.singh@getagentworks.com
Phone
+91-7011151436
Registered Address
BPTP Park 81, Sector 81 Faridabad - 121006